Unlock Database

If an Act! for Web Database is locked.  You can use the unlock Database button in the top right corner to unlock the database.  Just click on the unlock button in the top right and ACP will attempt to unlock the database. 

 

Location: On the left side menu, click Support, then Diag. Then on the Diag Reports List page you can see the lock icon in the top right side of the box.

 

 

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